AJsk Posted April 15, 2024 Posted April 15, 2024 Hi Arnah or who it may concern, I played awhile ago on my hermit and had a few alts for shops, probably in 2019/2020(?), right after osm closed. I quit I think in the summer of 2020, gave away most of my items/mesos. Recently tried logging back in and all of my accounts had received permanent bans. I was wondering if they could be unbanned, I'm not quite sure why they were and was told this was the best way to contact you. Thanks! AJ
AJsk Posted April 16, 2024 Author Posted April 16, 2024 Let me know if this the right place to post or if there's a better way to contact you! Or if I need to provide any additional information
Phoenix Posted April 17, 2024 Posted April 17, 2024 It appears you got banned because you shared your account with someone. Does this seem accurate?
AJsk Posted April 17, 2024 Author Posted April 17, 2024 I had given my login info to a friend once I quit to get the items off of it. I know that's against the rules so if the ban is upheld I understand but I would really appreciate it if I was able to get unbanned. If you can(?) check the logs of hwid's that logged in you can see that I never logged in once they took the stuff I had. There was personal event that made me think I was no longer going to be able to play but circumstances have since changed. Hope to hear back soon, have my first vacation days in awhile coming this week and want to grind on the right character 😄
Phoenix Posted April 18, 2024 Posted April 18, 2024 You should be good. I'd recommend reading the rules https://playphoenix.net/rules  I've also corrupted your password hashes forcing you to change them via "Reset Password" under the website login popup. I'd suggest not putting your previous password in again. If you have any issues related to your password or logging in you can continue posting here.
AJsk Posted April 18, 2024 Author Posted April 18, 2024 Thanks Arnah! Appreciate it and will follow TOS 😄
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